Fulfillment and Shipping Policy

We aim to ensure timely delivery of any physical products or services purchased through our organization. Below are the details of our fulfillment and shipping policies:

1. Digital Products: Any digital materials, including program guides or resources, will be delivered to the email address provided at checkout within 24 hours of purchase.

2. Physical Products: If applicable, physical items (e.g., raffle tickets, merchandise) will be shipped within 3-5 business days after payment is processed. Delivery times may vary based on your location. Tracking information will be provided via email when available.

3. Local Services: For services such as Meals on Wheels or transportation, fulfillment is based on the schedule agreed upon at the time of booking.

4. Delivery Issues: If an item or service has not been delivered as expected, please contact us at [contact email/phone] within 7 business days to resolve the issue.

For questions or concerns regarding these policies, please contact us at:

 

Jovenes De Antano,

P.O. Box 860 Hollister, CA 95023
Email: info@jdaseniors.org
Phone: (831) 637-9275